Operations Manager
The Operations Manager is responsible for ensuring that plant operations meet production and sales demands in a safe, cost-optimized, and environmentally responsible manner.
Reporting to the General Manager, the Operations Manager oversees operating personnel by clearly defining goals and objectives that promote and maintain an atmosphere of continuous improvement in all areas of operation. The successful candidate is responsible for ensuring that the plant consistently produces high quality products and services that result in the highest level of customer satisfaction.
KEY RESPONSIBILITIES
- Manage daily production operations and define direction of plant activities and creates alignment with and among team.
- Drive continuous improvement by seeking out opportunities to improve existing manufacturing processes, increase efficiencies and reduce costs.
- Create and maintains effective analysis and reporting tools to communicate plant performance to all internal and external stakeholders.
- Take a data driven approach to plant management, deriving insights from data to direct the focus and resources of the operations team and associated partners.
- Regularly report out to and engage with senior management, sales teams and customers
- Have a strong aptitude to learn and up-skill quickly.
- Act as a technical expert on all equipment within the plant and propose and participate in new equipment and upgrade projects.
- Provide input related to new and existing safety initiatives to increase plant safety standards.
- Understand critical factors related to plant operations (e.g., capital projects, hiring, performance, environmental, safety, budgeting etc.) to make (or actively support) sound decisions that impact the local site.
- Strong communication skills and ability to build relationships with diverse internal and external stakeholders.
- Equip plant personnel with appropriate tools and processes to enable successful plant operations.
- Apply a strong understanding of people and performance management processes to set expectations and conduct regular performance reviews with all direct reports.
PREFERRED EXPERIENCE & EDUCATION
- Minimum 5 years’ experience in a fast past operations environment (eg. Packaging, food processing, automotive, fulfillment and logistics)
- Manufacturing knowledge with high-speed packaging systems
- Engineering related university degree (e.g., Mechanical, Process)
- Highly skilled in MS Office (especially MS Excel) and other business intelligence tools (eg. DOMO, MS SharePoint)
- Experience in leading operations-focused teams (e.g. performance and conflict management)
- Knowledge of best practices in operations management – asset effectiveness, reduction in cycle times, flexibility of the workforce, training, and recruitment etc.
KEY SUCCESS FACTORS
- Positive safety performance without safety incidents
- Maximized production volume adhering to quality standards at the lowest possible cost.
- Well trained operations crew that are motivated to achieve safety, quality and environmental targets.
- Positioning the business to be at the forefront of meeting customer needs, with the highest possible value